Privacy Policy

Last updated: November 25, 2024

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words in this Privacy Policy that have their first letter capitalized have specific meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our Service or parts of our Service.
  • Affiliate refers to an entity that controls, is controlled by, or is under common control with a party. “Control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to Fixitup India Private Limited, 737, 1st Main, 5th Block, HBR Layout, 1st Stage, Nagawara, Bengaluru, Karnataka 560043.
  • Cookies are small files placed on your computer, mobile device, or other devices by a website to store browsing history and other details.
  • Country refers to Karnataka, India.
  • Device refers to any device that can access the Service, such as a computer, cellphone, or digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the website, Customer Care For Fixitup, accessible from https://customercareforfixitup.site/.
  • Service Provider refers to any person or organization that processes data on behalf of the Company, such as third-party companies or individuals employed to provide or assist with the Service.
  • Usage Data refers to data automatically collected, either generated by the use of the Service or from the Service infrastructure (e.g., page visits).
  • You refers to the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

  • Personal Data

While using our Service, we may ask you to provide personally identifiable information that can be used to contact or identify you. Personal data may include:

  • First name and last name

  • Phone number

  • Usage Data

Usage Data is collected automatically when you use the Service. This may include information such as:

  • IP address
  • Browser type and version
  • Pages visited, time spent, and actions performed on those pages

We may also collect data automatically when accessing the Service through mobile devices, including:

  • Type of mobile device
  • Mobile operating system and browser type
  • Mobile device unique ID

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on our Service and store certain information. These technologies help improve and analyze the Service. Types of tracking technologies used include:

  • Cookies or Browser Cookies: Small files placed on your device. You can choose to disable cookies via your browser settings.
  • Web Beacons: Small files on our Service and emails to track user activity.

Cookies can be categorized as:

  • Necessary Cookies: Required for the Service to function.
  • Cookies for Notice Acceptance: Used to store your cookie preferences.
  • Functionality Cookies: To remember choices you’ve made, like language preferences.

Use of Your Personal Data

We may use your personal data for the following purposes:

  • To provide and maintain our Service, including usage monitoring.
  • To manage your account and services provided through our Service.
  • To contact you for updates, promotional offers, and other service-related communications.
  • To analyze data for internal business purposes such as improving our services.

We may share your personal data in the following circumstances:

  • With Service Providers: To assist in Service management, marketing, and improving the Service.
  • Business Transfers: If we are involved in a merger or acquisition, your personal data may be transferred.
  • With Affiliates: We may share data with related entities, ensuring they comply with this Privacy Policy.
  • With Your Consent: We may share your personal data with your consent.

Retention of Your Personal Data

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will also retain data as required to comply with legal obligations.

Transfer of Your Personal Data

Your data may be transferred to and maintained on servers located outside your jurisdiction. By using our Service, you consent to the transfer of data to locations that may have different data protection laws.

Your Data Protection Rights

You have the right to access, update, or delete your personal data. If you wish to exercise these rights, you can contact us directly.

Disclosure of Your Personal Data

We may disclose your personal data if required by law or for the protection of our rights, safety, or the public’s safety.

Security of Your Personal Data

We use reasonable security measures to protect your personal data but cannot guarantee 100% security as no method of electronic storage is completely secure.

Children’s Privacy

Our Service does not target individuals under the age of 13, and we do not knowingly collect personal data from them. If you believe we have collected such data, please contact us.

Advertising

We advertise our services through Google Ads. Google may collect data about your browsing behavior on our website and other sites to display relevant ads. This data is collected through cookies and may be used for personalized advertising.

For more information about Google’s advertising practices and your options for opting out, visit Google’s Ad Settings.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You will be notified of any changes via email or a prominent notice on the Service. Please review this Privacy Policy periodically for updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

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